Request
Helpdesk and service desk
Every fault report or service need recorded once, with who, where, what and how urgent, then passed to the organisation responsible for the work.
IWMS · Modules · Sold by Logito Ltd
The modules in our IWMS.
Modules cover service delivery, maintenance, safety and statutory evidence, and property.
In our IWMS today
Service agreements
SLA management
Draft and hold the priorities, response times and fix times agreed with each customer. Applying those clocks to live work comes next.
Work tasks
Work management
The job itself: a work task for the responsible company, raised from the request it serves.
Planned and corrective maintenance
PPM and corrective
Planned maintenance regimes, and the corrective work that follows them.
Document controls
Safety and statutory evidence
What each place has to answer for, and the documents that answer it. AI reads uploads; a person checks them before they count.
Property
Estate register
Site, building, floor, space and asset on one estate list, with imports and portfolio reporting.
Coming next
Dispatch
Resource scheduling
Getting the right person to the job at the right time.
Contracts
Commercial contracts
The service agreements behind the work: who covers which places and services, and on what terms.
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